by: Richard D Bowers and Nelle Moffett

Empathy In Conflict InterventiionAvailable from: 

Amazon

 

About the Book:

The focus of this book is on mediation, a third party intervention role that can be undertaken by supervisors, managers, human resource professionals, marriage and family therapists, teachers, mediators, peace keepers, and parents. The authors make a strong case for the central role of empathy in promoting a successful mediation, especially when ongoing relationships between the parties are at stake. This book provides a thoughtful study of the important role of empathy in mediation through the development of a theoretical model to explain the effectiveness of Nonviolent Communication™ (NVC) mediation. The theory building process used in this book, as well as the list of conditions for a successful mediation, can be broadly applied to other third party intervention methods.

(from Amazon)

Publisher: CreateSpace Independent Publishing Platform

Edition: 1st Edition September 2012

Pages: 188

 

 

 

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