by: Vilma Costetti
About the Book:
“A book for people of any age, anywhere, who want to rediscover the natural language of human beings.
How can we learn to say ‘please…’ to make clear, precise requests that meet our needs rather than relying on habitual strategies that induce guilt, make demands or threaten? How, when our needs have been satisfied, can we say ‘thank you’ in ways that reveal the full richness of what we have received?”
(from Publisher’s Website)
Publisher: Centro Esserci
Edition: 1st Edition 2002
Originally published in Italian.
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